Auction Information Help!

Empire Cigars Auctions

Reserve Price: If the bids reach the reserve price, the item will sell to the highest bidder. If the minimum reserve is not met, that auction will not be sold. The reserve price of an auction may be the same as the starting price, or in some cases a reserve may not be set.

Minimum Bid Increase: This is the minimum bid increase, which may or may not be set for all auctions.

Start Price: The starting price may be the same as the reserve price, or it may be lower. Not all auctions will have a starting price.

Auction Ends: After this date and time, email notifications are sent to all current bidders letting them know the status of their auction. Winning bidders may also be contacted by phone, so please be sure to include your phone number.

Current Highest Bid: If you are logged in and you are the current high bidder, you will see an on-screen notification.

How to bid:

  1. Click the Login to Place Bid button on the product page.
  2. Enter a bid higher than the current one that is showing. If a minimum bid increase is set, you must raise your bid by that amount or more.
  3. Click the Submit button to place bid.

You will get an email if you have been outbid in an auction. If you are the highest bidder at the end of the auction, you win! You'll receive another email notifying you of your success with a link to submit payment.

You have been outbid when another buyer has placed a higher bid than yours, and you are no longer the current high bidder.

To help avoid disappointment, make sure that the maximum bid you enter on the item page is the highest price that you're willing to pay. The bidding system automatically increases your bid up to the price you specify, so entering a higher bid initially may help prevent you from being outbid in the closing seconds of a listing.


When another buyer's bid exceeds your bid, you will receive an email letting you know that you have been outbid. If there's time, you can use the link in this email to return to the product page and increase your bid.

When a listing ends, an email is automatically sent to losing bidders, informing them that they didn't win the product. Better luck next time!


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